Grande Food Service – StoreFront App Privacy Policy
Grande Food Service is committed to protecting the privacy of individuals whose information is collected or processed through the StoreFront mobile application. This Privacy Policy explains how we collect, use, store, and protect personal information when customers interact with the App.
This Privacy Policy applies solely to data handled by Grande Food Service as part of our use of the StoreFront App.
1. Information We Collect
When customers use the StoreFront App to place orders with us, we may collect the following information:
• Full name
• Email address
• Phone number
• Delivery or business address (if provided)
• Order history and preferences
This information is provided voluntarily by the customer during registration or at checkout.
We do not collect payment card details through the App.
2. How We Use Personal Information
We use customer information to:
• Process and fulfil orders placed through the App
• Contact customers about their orders
• Provide customer service
• Manage customer accounts
• Improve our services and ordering processes
We do not use customer data for marketing unless the customer has explicitly opted in.
3. How Data Is Stored and Protected
Customer information is stored securely within the systems provided by the StoreFront platform.Grande Food Service does not directly store or manage customer data on its own servers; however, we ensure data is handled safely and accessed only by authorised personnel for operational purposes.
4. Sharing of Informationg
We do not sell or rent personal information.
Customer data may be shared only with:
• The StoreFront platform provider (as part of normal app operation)
• Delivery personnel or staM responsible for fulfilling orders
• Service providers supporting our business operations, if applicable
We do not share customer information with unrelated third parties.
5. Access, Correction, or Deletion of Information
Customers may request:
• Access to their personal information
• Corrections to inaccurate information
• Deletion of their information
To make a request, customers can email us at:
We will respond within a reasonable timeframe.
6. Cookies and Tracking
Grande Food Service does not use cookies or tracking technologies within the App.
Any such technologies used by the App are managed by the StoreFront platform provider.
7. Children’s Privacy
The App is not intended for individuals under the age of 16.
We do not knowingly collect information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The most recent version will always be available on this webpage.
9. Contact Us
If you have any questions or concerns, please contact us:
Grande Food Service
Email: admin@grandefoods.com.au